Customer Experience
Starbucks ‘Together’ Campaign Reaffirms Human Connection
Starbucks’ new ‘Together’ campaign emphasizes authentic human interactions and community, marking a strategic shift back to in-store experiences amidst a broader industry trend of integrating AI for operational efficiency.
Target App Outage Disrupts Holiday Shopping for Thousands Nationwide
A major system issue crippled the Target app and website during the peak holiday shopping rush, leaving thousands of customers unable to place or track orders. The company acknowledged the outage and is working on a fix, but frustration mounted…
SeatGeek: Revolutionizing Ticket Purchasing
SeatGeek transforms the ticket-buying experience with innovative features like Deal Score and exclusive promo codes, making live events more accessible and enjoyable.