digital transformation
Fintech Innovations Streamline Business Finance, Drive Market Growth
Fintech innovations are rapidly transforming how businesses manage financial operations, automating invoicing and payment collection. The global embedded finance market is projected to reach $251.5 billion by 2029, promising significant efficiency gains.
South Africa’s Smart ID Rollout Surges Amid Green Book Phase-Out
South Africa’s Department of Home Affairs issued a record 4 million Smart ID cards in 2025, accelerating the phase-out of fraud-prone green ID books and marking a significant step in digital transformation.
Enterprise AI Agents Grapple with Context and Semantics Amid Shift to Actionable Outcomes
The enterprise AI sector is moving beyond generative AI hype, demanding tangible outcomes from agentic systems. Industry experts predict a critical year for defining and implementing contextual intelligence and semantic layers, amidst ongoing debates and challenges in data governance and…
Fintech’s Global Leap: Innovation Hubs, SME Programs, and Brokerage Solutions Reshape Finance
From Hong Kong’s LEAP East fostering global tech convergence to the UK’s successful SME innovation program and Leverate’s cutting-edge brokerage ecosystems, fintech is rapidly advancing. This article explores how strategic partnerships, government initiatives, and robust technological platforms are collectively driving…
How Mortgage Brokers Thrive in 2026: Tech, Trust, and Tailwinds
Discover the strategies and tech tools mortgage brokers are leveraging in 2026 to stand out and succeed, from data-driven retention to faster deals and digital growth.
Canada Revenue Agency Faces Scrutiny Over $18M Chatbot and Massive Call Center Expansion for Tax Season
The Canada Revenue Agency is under the spotlight as it defends the $18 million spent on its chatbot ‘Charlie,’ which has struggled with accuracy, while also launching a major hiring initiative to add 1,700 call center staff for the 2025…
Gavin Munroe to Depart Commonwealth Bank: Technology Leadership Shifts as CIO Prepares for Next Chapter
Gavin Munroe, Commonwealth Bank’s Group Executive Technology and CIO, will leave the bank in December 2025, with interim leadership set to guide the technology division through a pivotal transition.
Bell to Scrap TV Set-Top Boxes for Streamlined Viewing
Bell Canada announces plans to eliminate traditional TV set-top boxes, transitioning to app-based streaming solutions. This move aligns with Bell’s broader strategy to enhance digital services and optimize customer experience.
Another Flawed Reform That Will Soon Need Revising: The Simplification of Electronic Prescriptions in Armenia
The Armenian Ministry of Health has announced its intention to simplify the process of issuing electronic prescriptions, acknowledging the difficulties encountered during the implementation of the Armed electronic healthcare system. While the initiative aims to enhance efficiency in prescription issuance,…
Universal Income Declaration in Armenia: A Critical Examination of Challenges and Implications
Armenia’s expansion of the universal income declaration system, initiated in 2024, represents a bold attempt to enhance transparency and broaden the country’s tax base. By 2025, this system requires a wide array of citizens, from salaried employees to public servants…